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Title

Wildlife Equipment Specialist

Posted
Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Location
Type Fixed Term and Permanent Roles
Status Full Time
Level First Level
Deadline 11/05/2014
Company Name NHBS Ltd
Contact Name
Website Further Details / Applications
NHBS Ltd logo
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Description

Wildlife Equipment Specialist

NHBS is looking for a Wildlife Equipment Specialist

The Wildlife Equipment Specialist supports NHBS’ dynamic range of products for ecology and wildlife watching (www.nhbs.com/equipment) and will join a team of two Wildlife Equipment Specialists, reporting to our Wildlife Equipment Manager. We are constantly updating our range to offer the latest in surveying technology to ecologists and wildlife enthusiasts around the world. Responsibilities cover four key areas:

Product range

You will help manage the range of wildlife equipment offered by NHBS, and the information about that equipment that we display on www.nhbs.com. This will involve sourcing new products, updating pricing, preparing product descriptions for our website and database, creating images and monitoring product performance through field tests.

Customer support pre- and post- sales

You will deal with technical queries from customers, liaise with Customer Services and help share product knowledge company-wide. You will oversee equipment quotations and orders through our order management system.

Inventory management

This will involve monitoring stock levels, placing orders with suppliers, and forecasting inventory requirements.

Contribute to marketing

You will contribute content and ideas to our marketing campaigns – email, hard copy and advertising, as well as representing NHBS online, and at conferences and events.

Here’s who we’re looking for

You will have an in-depth knowledge of wildlife and the kit that people use to survey, study and enjoy it. As comfortable talking to a teacher about pond-dipping, as to a consultant about bat monitoring, you’ll be able to help our customers with the information and products they need. You may be an ecologist or biologist by training, or a wildlife enthusiast: a passion for ideas and for what NHBS does is more important than specific knowledge or qualifications.

If you were working for us, here are some of things you might have done in the last month

  • Helped a customer decide which bat detector and software they need for a monitoring project.
  • Compared technical specifications of trail cameras to create a comparison chart for customers.
  • Planned what to take for a conference we’re attending soon; contacted the organisers to check some details and liaised with NHBS marketing over what fliers and posters to prepare.
  • Put together a quote for a large order of wildlife equipment for a school.
  • Answered a technical query about a broken moth trap by email.
  • Added new products to our database and checked pricing on existing products against a supplier’s new price list.
  • Contributed to production of our printed catalogue - editing product information and proofing.
  • Helped an institutional customer with advice on products and created a customised quotation.
  • Run a staff training session on new equipment products.
  • Found a supplier of corrugated metal sheeting – we need to offer a product for use surveying reptiles.

Terms and conditions

Full-time (37.5 hrs per week); salary: £16-20,000 pa; based in Totnes, Devon.

How to apply

To apply please email (by 11 May 2014) the following three things to Hannah Rogers (hrogers@nhbs.com) using the exact phrase ‘Wildlife Equipment Specialist Application’ in the subject line of your email.

 

  • A short product description and a rationale for something you would suggest adding to NHBS’ range
  • A covering letter telling us why you want to work at NHBS and why you are perfect for this job
  • Your CV
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