<< Back

Volunteer Manager

Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Business, Support & Other
Location England (South East) - UK
Town/City Southampton
Salary (Minimum)
Salary (Maximum)
Type Fixed Term and Permanent Roles
Status Full Time
Level Mid Level
Deadline 22/02/2024
Company Name FareShare
Contact Name
Telephone 020 7394 2470
Website Further Details / Applications
FareShare logo
Also Listing:

Salary: £21,650.50 - £22,790.00(We normally offer a starting salary at the start of the range)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

 The role

We are looking for someone dynamic and engaging, with excellent communication and volunteer management skills, as well as a commitment to delivering a high quality service in line with our mission and core values. In addition, to working with the team in the FareShare Regional Centre you will also work closely with the FareShare National Volunteering Team. You will work together to provide a consistent volunteer experience across the FareShare network, which is enjoyable, rewarding and safe for our volunteers. 

You should be self-motivated, with experience of working within volunteer management and able to manage ad-hoc corporate groups, short term volunteering schemes as well as long-term and regular volunteers. Additionally, you should be able to deliver end to end volunteer recruitment activities and provide on-going supervision and support to volunteers, ensuring that their training needs are met. You should also be able to develop and deliver a range of local volunteer engagement activities. Furthermore you should have experience promoting and championing the role of volunteers, so that they are respected and valued for their contribution to the organisation.

Main areas of responsibility

1.    Volunteer recruitment

  • Develop and implement a regional volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers to ensure the operational needs of your FareShare Regional Centre are met in a timely manner.
  • Recruit, build and maintain relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
  • Regular liaison with the FareShare National Volunteering Team to capitalise on national initiatives.

2.    Volunteer engagement and communication strategies

  • Develop and deliver a regional engagement programme that ensures all volunteers have a rewarding experience, whilst effectively contributing to FareShare’s overall development
  • Promote volunteering, internally and externally in collaboration with the FareShare national and ensure that the impact of volunteers is celebrated.
  • Deliver the FareShare National volunteer induction programme to maximise the engagement and contribution of each volunteer.
  • Develop and deliver volunteer training, which ensures all volunteers are able to meet their potential and complete their volunteer roles effectively. 

3.    Policies and procedures

  • Implement volunteer management policies and procedures in line with guidance from the FareShare National Volunteering Team.
  • Develop new volunteering policies and procedures in collaboration with the FareShare National Volunteering Team.

4.    Making FareShare a destination for volunteering

  • Enhance the experience of volunteering at your FareShare Regional Centre by delivering robust policies, together with effective engagement and communication programmes, so that volunteers enjoy what they do and can feel proud of their contribution and become ambassadors.
  • Liaise with FareShare Nationals Marketing & Volunteering Teams to promote and publicise case studies and examples of volunteer success stories.
  • To engage with other FareShare Regional Centres and the FareShare National Volunteering Team on a quarterly basis to deliver UK wide volunteering activity and share good practice.  
  • Work alongside the FareShare National Volunteering Team to evaluate volunteer experience and establish annual benchmarks for the FareShare Network, including volunteer satisfaction, conversion, retention, training, etc. This will be used for development of recruitment and engagement strategies.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

  • Developing and delivering successful volunteer recruitment, training and engagement programmes.
  • Building relationships with external organisations and associations to create and promote volunteering programmes.
  • Managing projects and associated budgets.
  • Monitoring and evaluation of volunteer programmes.
  • Reporting on volunteer programme metrics
  • Knowledge of the needs and experiences of volunteers from a diverse range of backgrounds.
  • Knowledge of volunteer management good practice
  • Able to establish and maintain appropriate systems for the management and accurate recording of volunteer programmes.
  • Strong communication and interpersonal skills, with the ability to deal with people at all levels
  • Proven ability to build successful, productive business relationships, both internal and external

Values and behaviours

  • A commitment to equal opportunities and safeguarding.
  • An understanding of, and enthusiasm for, FareShare’s mission and strategy.
  • A commitment to continuous professional development.
  • An empathy with volunteers and an understanding of their needs.
  • Flexible and non-judgemental approach to people and work.
  • Willingness and ability to travel in the UK.

 Desirable Criteria

  • Experience of working with volunteers / adults with additional support needs
  • Experience of delivering effective marketing and communications campaigns
  • Experience of using volunteer management systems

 Competencies and behaviours

  • Able to demonstrate being a Team player
  • Eligible to work in the UK
  • Enthusiastic and self-motivated with excellent team-working skills.
  • Ability to use own initiative, working independently.
  • Strong presentation skills to promote FareShare as a destination for volunteering.
  • Good time management with ability to manage workloads, set priorities and meet deadlines.
  • IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and Powerpoint


  • Flexible working, with regular UK travel
  • 28 days’ annual leave + 8 bank holidays
  • Employers pension contribution
  • Employee Assistance Program
  • Interest free bicycle purchase loan scheme
  • Season ticket loan

Deadline for applications: 22/02/2024

Apply for this position
Add to My Account
<< Back