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| Title | Technical Support: Service Desk |
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| Description |
We’re looking for someone with good communications skills and customer focus to join our Service Desk team. You’ll have experience of call logging systems and an in-depth knowledge of standard software applications and operating systems. WWF believes in a future where people and nature thrive. Best known as the world’s leading conservation body, we’re also committed to safeguarding the natural world through tackling the global threat of climate change. And by helping people to change the way they live, to ease pressure on natural resources. Our work is crucial to the organisation as we provide the tools and environment for them to carry out this important work - this is an exciting time to be part of the IT department. You’ll be responsible for supporting IT services delivered to WWF-UK employees, guests and onsite partners/contractors. You will be proficient in supporting Microsoft Office, Windows operating systems, Outlook/Exchange and Active Directory. You must be able to demonstrate your experience of a helpdesk call logging system and your ability to work in a high pressure, customer focussed environment. You’ll have excellent customer service and communication skills as well as the ability to prioritise, multi-task, organise and problem solve. If you’d like to help us inspire positive change, email your CV and covering letter to recruitment@wwf.org.uk quoting the job reference. For more information please see the job description Additional Information Salary: £23,300-25,800 pa
To apply send your CV and a covering letter which details how your experience and skillset meets each point within the person specification. In the covering letter please also state the job code and where you saw this post advertised and send both documents to: The Recruitment Specialist or email: recruitment@wwf.org.uk If applying by email please make sure all attachments are less than four MB. |