The Real Goods Store is looking for a Technical Sales Associate to join our growing team! Responsible for in-person, phone and e-mail clients, the Technical Sales Associate educates the customer on current technology and works with them to create first-class renewable energy systems.
Real Goods Solar was founded when we sold the first retail solar panel in 1978. We have a long history of consulting and working with thousands of customers, governments, educational institutions and industry leaders such as NASA, the White House and Disney. Today we are one of the nation’s largest solar installation companies. From our flagship strawbale store at the Solar Living Center in Hopland, we offer renewable energy systems, off-grid and sustainable lifestyle tools and products.
This is a part time position with potential for full time.
Key Responsibilities:
Determining client needs
Designing appropriate renewable energy systems and delivering quotes in a timely and professional manner
Assuring availability and delivery of needed components
Providing ongoing support
Maintaining familiarity with new technologies, vendors and components
Assisting in retail operations as needed
Evaluating and referring grid-tie leads to our residential sales team
Essential Qualifications:
Strong knowledge of renewable energy systems and products. Should be comfortable designing systems and advising customers through the entire life cycle of the system with a focus on educating and empowering the end-user.
Electrical experience (certifications a plus!)
Excellent math skills
Strong computer literacy
Ability to explain complex subjects simply and clearly
Strong organizational skills with excellent follow-up and outstanding phone skills
Employment is dependent on successful completion of background check and drug screening
Ideal Qualifications:
Have off-grid living experience
Former technical sales and support experience
Familiarity with Real Goods, our history and our products
