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Team Leader, Shropshire

Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Town/City Office-based in Shrewsbury, or home-based, ideally Shropshire or Telford & Wrekin
Salary Additional Information £25,297, to £27,815
Salary (Minimum)
Salary (Maximum)
Type Fixed Term and Permanent Roles
Status Full Time
Level Mid Level
Company Name Marches Energy Agency
Contact Name
Website Further Details / Applications
Marches Energy Agency logo
Directory Entry :
Also Listing:

As our service continues to develop, our friendly team is now seeking to add enthusiastic, motivated and compassionate staff to help us grow.

Our values are:

  • Compassionate towards those we are helping, and determined to make a difference. 
  • Honest and open in all our work.
  • To build trust with those we are seeking to support, in partnership with other organisations and internally with staff.  
  • Through this to accelerate change for the better.

The role

We are looking for a Team Leader to head up our growing team of Energy Advisors in Shropshire, Telford & Wrekin and project manage some of our funded projects in this area.


The post holder will:

  • Line manage 4 – 6 Energy Advisors, providing clear direction, assistance and support, and ensuring we offer customers information and assistance focused to a high standard and focused on client’s needs.
  • Deal with complex or escalated customer enquiries or issues, such as difficulties accessing funding or safeguarding concerns, including handling phone calls and home visits.
  • Manage Telford Energy Advice and the new Healthy Homes Shropshire project, ensuring all aspects of these projects are delivered to a high standard and building strong relationships with partners in the Health Sector, Local Authorities and with funders.
  • Work collaboratively with other MEA staff managing projects in the region, to ensure Advisors are fully briefed and able to deliver against project targets.
  • Chair Team Meetings.
  • Deliver training and awareness sessions with front line workers and service users, in particular on the links between Health and Housing, and in general to promote our service.

Person specification:

We are looking for you to:

  • Be an experienced line and project manager, with an excellent track record.
  • Have excellent knowledge around home energy efficiency, including awareness of the funding routes available to clients.
  • In a work capacity, have worked on behalf of vulnerable people in complex situations.
  • Be solutions focused, pragmatic and adaptable.
  • Demonstrate a clear commitment to furthering an understanding of Health and Housing linkages amongst stakeholders, and to building future opportunities.  Work experience in either the energy or health sectors, or ideally both, would be an advantage.
  • Strong analytical and presentational skills, with the ability to articulate complex energy efficiency issues to non-specialists and communicate our client’s situations sensitively and expressively.
  • Ability to use Microsoft tools such as Teams & Excel effectively, and gain skills using our new Microsoft Dynamics software.
  • Show a commitment to our core values.
  • Be based in Shropshire, Telford & Wrekin or close proximity, with excellent local knowledge and existing networks.

Training: On the job training and support will be provided to you.  There will opportunities to attend short training courses and potentially gain qualifications as needed.

Pay: Starting salary:  £25,297, to £27,815 subject to experience and track-record. 

Location:  Office-based in Shrewsbury, or home-based, ideally Shropshire or Telford & Wrekin

Hours of work: 37.5 hours per week

Leave: 24 paid days pro-rata per annum + bank holidays.

Duration: Permanent.   

Application process: For a full job description and person specification please visit www.mea.org.uk Please send a CV and covering letter, explaining why you are interested in the job and how you meet the specification, to philiptowers@mea.org.uk by 9am on 3 June. Interviews will be held on Thu 10 June, ideally in our Shrewsbury office.  

For an informal discussion about this role please contact philiptowers@mea.org.uk 

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