The mission of The Nature Conservancy is to preserve the plants, animals and natural communities that represent the diversity of life on Earth by protecting the lands and waters they need to survive.
The Technology and Information Systems Support Technician maintains information technology systems (including PC and LAN equipment) for a Conservancy Field Office. S/he monitors, optimizes performance and provides disaster recovery service for the information systems in the office. S/he assists staff on troubleshooting software and hardware problems including network issues. S/he acts as the primary point of communication between IS and local providers. S/he performs local operations functions as appropriate in accordance with TNC and TIS standards, policies and procedures. This position is supervised by the Regional Program Director of TIS Operations and has no direct reports.
DUTIES
Responsible for monitoring data backups in the office to ensure that they are completed on a regular basis.
Provides new TNC staff with PC setup and orientation.
Responsible for local inventory maintenance and software license management. Monitors security compliance in accordance with TNC and TIS standards, policies and procedures.
Provides technical support (PC and network equipment) including backup recovery. Performs complex software and hardware troubleshooting.
