IMPORTANT: This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders. Other applicants need not apply.
PECI’s Senior Project Assistant will work within the Grocery line of business on the EnergySmart Grocer program. This role is part of a team that last year alone helped grocers reduce energy which resulted in avoiding burning more than 14 million pounds of coal.
Key Responsibilities:
- Analysis of energy efficiency measures to determine qualification for rebates
- Processing rebate applications accurately and efficiently
- Providing superior customer service for grocers and installation contractors
- Data entry of customer and rebate information into program database
- Assist with program reporting
- Provide additional administrative support including filing, mailings and other office related tasks
Requirements:
- Strong Data Entry skills including speed and accuracy
- Experience resolving client/customer issues in a high volume fulfillment center environment
- Demonstrated customer support experience (call center experience helpful)
- Excellent verbal communication skills
- Adept at Microsoft Office products including Word, Outlook, Excel
- Experience working with proprietary software applications
Additional Qualities:
- Team player with the following attributes:
- Positive attitude, curious, and self-motivated
- Able to build constructive relationships with co-workers
- High energy level and ability to thrive in a fast-paced environment
- Interest in learning about energy efficiency technology
- Basic organizational and operating skills, including the ability to:
- Set priorities, plan action steps needed to accomplish objectives, and manage a schedule
- Use time effectively and efficiently, concentrating on priorities
- Strong verbal communication skills and customer service abilities
- Communicate clearly in writing
- Present researched options clearly to assist in decision making
- Excellent attention to detail
- High level of computer skills including:
- Through understanding of Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
- Experience doing data analysis using MS Excel and MS Access
- Ability to evaluate, diagnose and correct data discrepancies
- Ability to use internet effectively as a research tool
PECI is an Affirmative Action / Equal Opportunity Employer and supports Diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information.
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