The Global CCS Institute is an international think tank whose mission is to accelerate the deployment of carbon capture and storage (CCS), a vital technology to tackle climate change and deliver climate neutrality.
The Senior Client Engagement Lead is responsible for delivering on the Institute’s ambitious growth strategy by developing profitable business opportunities with new and existing Members and clients.
Key Responsibilities
Lead client engagement activities in designated countries
Contribute to and execute client engagement strategy aligned with strategic priorities
Create, maintain and grow effective relationships with new and existing Members and clients to meet and exceed revenue, Member and client satisfaction targets
Build and execute against a targeted pipeline of potential new Members consistent with the client engagement strategy
Scope opportunities for fee for service work: build a pipeline of opportunities and take those opportunities through to proposal stage; manage effective handover to Commercial team for contract execution and delivery
Act as designated relationship manager for high value Members, clients and strategic partners
Educate policymakers on CCS
Manage strategic external relationships
Identify and support advocacy opportunities in collaboration with Advocacy team
Promote the Institute at events and in the media, delivering key messages
Other duties as required
Skills and Experience
Essential
Relevant experience in identifying opportunities, building strategic relationships and networks internally and with clients, managing clients and pursuing new business
Demonstrable commercial acumen, with a track record of increasing profits and revenues
Knowledge of the energy and climate change landscape and CCS fundamentals
Relevant tertiary qualification
Desirable
Experience working in a global organisation with a matrix structure