| Description |
Fairtrade is a trading partnership, based on dialogue, transparency and respect. FLO-CERT, an independent international certification company provides the credibility, trust and transparency behind the Fairtrade Label. With over 2000 clients in more than 70 countries, FLO-CERT has become one of the world’s leading social certification bodies – empowering over one million farmers and wage workers and their families in the global south through access to the Fairtrade market. FLO-CERT GmbH currently has a vacancy in its Central Services department for a customer orientated, service driven, energetic new staff member with an interest in FAIRTRADE: Regional Manager Asia (based in Bangalore/ India) FUNCTION - Office Manager and Administration of Regional Office in India
- Organize Fairtrade audits and certifications of operators in India, Sri Lanka, Nepal.
CORE RESPONSIBILITIES - Manage certification activities of operators in the respective region.
- Select and organize training and evaluation of auditors.
- Supervise staff in the respective region.
- Participate to the continuous improvement of FLO-CERT Certification systems.
- Manage communication with Labelling Initiatives and/or Producer Networks and with key clients in the region.
- Manage the FLO-CERT`s office in Bangalore / India.
TASKS - Manage the processing and the evaluation of applications for assigned operators.
- Manage the annual certification process for assigned producer and traders.
- Take certification decisions for assigned operators and manage the quality control of audit reports.
- Participate in staff hiring process for the respective region.
- Ensure adequate training, guidance and evaluation of staff.
- Manage the regional planning of audits.
- Organize the regular evaluation of auditors.
- Ensure communication and feedback with auditors.
- Plan, develop and implement strategy for operational management and development to meet performance plans within agreed budgets and timescales.
- Establish and maintain appropriate systems for measuring office operational management and development.
- Ensure compliance with all aspects of Health & Safety, Security, Insurance, Legal and Quality Management Responsibilities.
- Ensure timely reporting and accounting as required under Indian regulatory. requirements and FLO-CERT monthly, quarterly and annual reporting requirements.
- Manage and control departmental expenditures within agreed budgets, timelines, standards & policies.
- Manage cash and payment processes in accordance with company policies and procedures.
- Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements.
- Maintain awareness and knowledge of operational matters and provide suitable reporting to directors, managers and staff within the organization as appropriate.
- Contribute to the evaluation and development of operational strategy and performance in cooperation with the management team.
- Execute the responsibilities of Office Management according to lawful, ethical, environmental and general standards of care.
- Manage all aspects of staff reporting processes, policies and procedures relating to Holidays, Sickness, Staff Discipline and Staff Record Keeping.
REPORTING TO Continent Manager Asia REQUIRED QUALIFICATIONS
Necessary: - University level education (or equivalent) in a relevant subject (Food Science, Business, Agronomy, Law, Economics, Sociology etc.).
- Familiar with one or more of the following certification schemes: Organic, Eurepgap, SA 8000, Fairtrade, ISO 9000 or equivalent.
- Demonstrated experience in office and people management of at least 3 years.
- Fluent in English
- Excellent communication skills, team player, flexible, experience in dealing
with different cultures. - Strong dedication towards customer service.
- Strong command in the use of MS Office Products.
- Motivation for Fairtrade.
Advantageous - Prior experience in auditing (social, ethical, organic etc).
- Fluent in other language of the region.
- Business experience in international trade.
- Work experience in food processing industry.
- Knowledge of the agricultural sector in South Asia.
TERMS AND CONDITIONS - Job Share 100%
- Position is based in the FLO-CERT Regional Office in Bangalore, India.
- Start date: As soon as possible
- The office language is English.
TO APPLY - Please consult www.flo-cert.net for more information on the FLO-CERT GmbH and the Fairtrade Movement.
- Please apply by email (Re: Regional Manager Asia/India) only, in English, with Curriculum Vitae, motivation letter and salary indication to David Holzwarth:
- Deadline for applications: 1st Sept. 2009
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