Reef HQ Aquarium Visitor Services Officers

Please note: A condition of employment is Australian citizenship.
However, under certain circumstances the GBRMPA will consider
non-Australian citizens for casual positions with Reef HQ.
To facilitate consideration for citizenship exemption for these
positions, non-Australian applicants are required to provide
copies of current passport and working visas with their applications.

Applicants must supply:

1. A cover letter that clearly states the casual position/s
   they wish to apply for
2. A copy of their résumé that demonstrates their ability to meet the specific
   position criteria listed
3. A copy of relevant certification (where applicable).

A) VSO - SCUBA Divers
Reef HQ Aquarium is the world's largest living coral reef
aquarium. The Living Systems Team requires casual
divers/aquarists to assist with diving duties. Highly
suitable applicants would have:

• SCUBA diving certification
• A current Occupational Diving Medical (AS2299.1)
• A current Senior First Aid Certificate
• Experience working as a diver (commercial, recreational
  industry or scientific)
• Experience working in an aquarium or aquaculture
• Extensive knowledge of marine science.

B) VSO - Education
Reef HQ Aquarium is the National Education Centre for the
Great Barrier Reef. Reef Education programs are facilitated
to students at all stages of learning. Highly suitable applicants
would:

• Hold or be willing to apply for a "Blue Card" issued by the
  Commission for Children and Young People and Child
  Guardian and indicates that a person is eligible to work
  with children and young people in Queensland
• Have a very good understanding of the marine environment
• Be willing to work overnight when required
• Possess Scuba diving qualifications (preferable but not essential).

C) VSO - Functions & Events
Reef HQ Aquarium provides a unique venue for functions and events.
Functions and events range from intimate private functions to large corporate occasions.
Highly suitable applicants would:

• Demonstrate a strong customer service focus
• Have previous experience working with and managing
  large groups of people
• Be able to work flexible hours including evenings and weekends
• Possess a Responsible Service of Alcohol Certificate (desirable
  but not essential).

D) VSO - Retail (Admissions Desk, Waterview Cafe, and Reef
In-store Gift Shop)
Reef HQ Aquarium prides itself on providing world class customer experiences and services.
Highly suitable applicants would:

• Demonstrate strong customer service focus
• Be able to work flexible hours including weekends
• Have previous retail experience (Food Handlers and
  Barista Certificates, highly desirable)
• Have previous experience in cash handling and till
  reconciliation (essential).

E) VSO - Lucky T Turtle (Reef HQ Aquarium's Mascot)
Lucky T Turtle is the ever loveable Reef HQ Aquarium mascot
that receives 'rock-star' attention whenever it makes an
appearance. Highly suitable applicants would:

• Be a minimum of 180 centimetres tall
• Hold or be willing to apply for a "Blue Card" issued by
  the Commission for Children and Young People and Child
  Guardian and indicates that a person is eligible to work
  with children and young people in Queensland
• Be able to work flexible hours including evenings and
  weekends
• Be openly creative.

F) VSO - Marketing, Memberships and Promotions
Keeping Reef HQ Aquarium 'top of mind' within the community
is essential to its ongoing success. Highly suitable applicants would:

• Demonstrate strong customer service focus
• Have previous experience in sales and marketing, primarily
  for local promotions and events
• Be able to work flexible hours including evenings and
  weekends
• Have excellent written and verbal communication skills.

Applications must clearly state the position you wish to apply for and  lodgement is in one the following ways:

EMAIL (Preferred Option)

To lodge your application by Email to recruitment@gbrmpa.gov.au:

• Receipt of your emailed application will be acknowledged by recruitment within three working days.