Receptionist

Born Free, the internationally renowned animal welfare and wildlife conservation organisation, is seeking to recruit a Receptionist, based at our Head Office in Horsham, West Sussex.

Reporting to the Operations Manager and working as part of a busy and dynamic small Administration team, this is a full time role and an exciting opportunity to work in one of the fastest growing international wildlife charities, with a recognised and high profile media presence. Born Free is dedicated to stop animal suffering and to conserve animals in the wild; it has a wide portfolio of projects dealing with some of the worlds most endangered species.

We are looking for a successful and motivated individual who has relevant experience, as well as a passion for wildlife and belief in the Born Free ethos.  Excellent communication and inter-personal skills are essential as is an exemplary telephone manner.  The successful candidate will be a good and enthusiastic team player with well-developed people skills, and the ability to prioritise and organise whilst working under pressure and to deadlines.

Responsibilities include (but are not limited to):

• Answering all incoming telephone calls in a professional and friendly manner, screening  and directing calls as necessary or taking and relaying messages if the intended recipient is unavailable
• Providing general information regarding the activities of the Foundation to callers and respond to emails from the public
• Greeting all visitors to Born Free, ensuring that they sign the visitor’s book
• Ensuring knowledge of staff movements in and out of organization and where individuals/colleagues are on a day by day basis
• Providing general administrative and clerical support
• Maintaining a satisfactory working knowledge of Raiser’s Edge (our CRM system) and assist with updating and correcting supporter details
• Preparing correspondence, documents and packages for dispatch via Royal Mail or whichever postal courier service is used
• Receiving and sort mail and deliveries
• Scheduling appointments and manage the bookings of the meeting rooms, and arrange meetings as required on behalf of colleagues, and organising catering/refreshments as necessary
• Monitoring and maintain office equipment including (but not limited to) all printers, cameras and pool computer equipment
• Controlling stationary inventory
• Being prepared to take on any additional, reasonable tasks that are requested by the management

Experience:

• A good level of education including (but not exclusive to) GCSE (or equivalent) qualifications in English and Maths
• Excellent interpersonal skills
• Good IT skills
• Personable and able to work alone or as part of a team
• Able to meet strict time deadlines
• Organised and able to liaise with individuals at all levels of an organisation including (but not exclusive to) board level, CEO, Director and Management

This is a full time role with a salary circa £18,000.00 per annum.  Applicants must be UK residents or be legally permitted to work in the UK.  Curriculum Vitae with a covering letter should be forwarded to: 

The Operations Manager
The Born Free Foundation
Broadlands Business Campus
Langhurstwood Road
Horsham
West Sussex
RH12 4QP

or to recruitment@bornfree.org.uk

The closing date for applications is 31^st March 2017.