Programme Administrator, Scotland

The Energy Saving Trust (EST) is a primarily Government Funded, non-profit company, promoting sustainable energy solutions to households, businesses and the road transport sector. We are one of the UK's leading organisations fighting the combat climate change.

The Services Delivery team in Scotland administers grant programmes on behalf of the Scottish Government. These include applications from consumers to install renewable technologies in their homes, as well as applications from organisations to install community scale renewable technologies. The team is also responsible for managing the applications for a loan scheme that provides interest free loans to small to medium sized businesses who want to install energy saving measures.

The role will involve the full range of grant administration activities including:

· Processing application and claim documentation,

· Liaising with various stakeholders such as grant applicants, contractors & partners,

· Collating and manipulating data for reporting,

· Responding to inbound phone and email enquiries

· Managing customer feedback

· Organising meetings, events & minute taking,

· Paper and Electronic file management

You will need to be a self starter with well developed organisational skills to keep on top of the variety and volumes of work. You will need to have a great eye for detail and the ability to work well in a quality audited environment to ensure we are effectively managing all grant applications. You must have excellent customer service skills, with a keen interest in understanding and meeting your customer's needs.

To apply for this role please complete our online application form, which can be accessed online. Alternatively, you can write to Human Resources, Energy Saving Trust, 21 Dartmouth Street, London SW1H9BP.