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Title | Philanthropy Operations Director |
Posted |
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Description |
IMPORTANT: This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders. Other applicants need not apply.
Reporting to the Chief Philanthropy Officer (CPO), the Philanthropy Operations Director (Director) is responsible for the effective day-to-day management of the philanthropy staff at TPL, as well as strategic support and solutions that leverage TPL’s data, technology, reporting, business processes and people. While the CPO is ultimately responsible for the Philanthropy program at TPL, the Director will implement the strategies, policies, procedures and budgets approved by the CPO. The Director participates in decisions regarding long-range planning, resource generation, priority setting, staff deployment and management for the department while implementing the same. The Director is a true partner of the CPO’s, enabling the CPO to focus on leadership issues as well as prospects and solicitations while the Director focuses on management administration and support of the fundraising staff. The Director is responsible for accurate and timely gathering, storage, maintenance, processing, and analysis of a high volume of fund raising data (acknowledgements, donor information, giving histories, etc.), while maintaining quick response times and accuracy of data capture. The Director will direct staff to address these demands while mitigating any issues or errors and developing and managing appropriate quality control standards. The Director will ensure that TPL’s Philanthropy priorities are clearly defined and promoted, that staff are efficiently deployed to assure the attainment of the priorities, and that volunteers and staff have the materials and the knowledge needed to effectively promote the gift opportunities associated with the priorities. The Director will manage and improve TPL’s technology usage to support philanthropy efforts. This includes oversight of the team responsible for TPL’s donor database (PledgeMaker) as well as reporting, and other tools. The Director will coordinate efforts with the Information Services team and other departments to ensure the effective implementation of applications such as Convio for online engagement and current and future reporting and business intelligence resources. The Director is responsible for translating and interpreting the needs of the organization into data, reporting, initiatives and priorities that are easily understood by multiple audiences. By doing so the Director effectively maintains a drive towards leveraging available data and resources towards strategic action. The Director supervises the Philanthropy Operations team (Philanthropy Database Management, Database Analysts & Gift Processing) and the Annual Fund & Stewardship Team (Director of the Annual Fund, Direct Mail and Online Giving Coordinator, Direct Mail Donor Steward & Acknowledgement Associate). Therefore, the Director helps to ensure that the Philanthropy Staff in the field have the support resources they need to realize their goals. The Director is responsible for ensuring that all activities outlined above are successfully coordinated with field activities as well as other key departments (Finance & Accounting, Operations, Marketing, etc.). The Director of Philanthropy Operations is responsible for planning and managing processes, programs and procedures that enhance the ability of the department to use technology in support of fundraising, donor relations, and database management. The Director leads computer data collection, maintenance, and records management, and manages teams that ensure that the systems support this work. The position is also responsible for financial processes, financial reporting, preparing special reports and presentations, and ensuring that policies and procedures are up-to-date. Expectations
Essential Functions 30% The Director will oversee TPL’s Philanthropy Operations (Annual Fund & Stewardship, Database Management, Reporting and Business Intelligence, & Gift Processing)
20% The Director will support plans for a major, nationwide capital campaigns.
30% The Director works closely with the CPO in annual planning, budgeting, goal setting, policy development, performance management, and departmental administration.
20% Other duties as assigned by the Chief Philanthropy Officer
Qualifications
How to Apply: Please submit resume to jobs@tpl.org TPL is actively recruiting a diverse workforce. |