Online Engagement Advisor

IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

Background:

Melton Borough Council is a Rural District Council in Leicestershire, in the Heart of the East Midlands. It has very good road and rail links to Nottingham, Leicester and Derby. It has in excess of 200 employees and delivers a range of public services you would expect from a public sector organisation of this size. We have currently reviewed the way we deliver Social and Economic services and introduced innovative and modern processes. This generates an exciting and vibrant workplace.

Objective:

To support the service teams in the Council to rewrite web content in a customer focused way. The aim of this is to increase the engagement of Melton residents with our online presence and to provide them with more efficient service. To make better use of digital means of delivering services and ensuring services (departments) have the specific skills and knowledge to make ‘digital delivery’ business as usual.

 

This project will give a graduate an extensive knowledge of Local Authority working practices and the ethics of partnership working. The research will result in a detailed parochial knowledge of the varied ways of collecting information and data. In addition it will result in knowledge of how a forward looking public sector organisation delivers services that make a difference to community it serves.