North Country Trails Volunteer Programs Coordinator

IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

Title: North Country Trails Volunteer Programs Coordinator

Location: AMC Pinkham Notch Visitor Center / AMC Camp Dodge Volunteer Center, Gorham, NH

Supervision: AMC North Country Trails Volunteer Programs Supervisor

Job Dates: April 2 - October 26, 2012

Hiring Timeline: Applications are accepted on a rolling basis through the fall. Interviews are held in December and January. Final notice is sent out by the middle or end of February at the latest.  

Summary Description:

The North Country Trails Volunteer Programs Coordinator is a 6-month, senior seasonal position, April 2 - October  26, 2012 with the AMC’s White Mountain Trails Department. The Volunteer Programs Coordinator assists in the development and coordination of the AMC Trails Volunteer programs in the White Mountains, NH, Baxter State Park, ME, Acadia National Park, ME, US Virgin Islands, and is primarily responsible for the registration of participants.  This office based position will handle hundreds of participant registrations, process payment, and screen medical forms. Organization, time management, and the ability to work independently are critical for success in this role. Individuals must be able to effectively communicate with participants via phone, direct mail, and electronic correspondence.

(S)he works closely with other staff and volunteers to maintain safe and successful volunteer opportunities in the North Country. The AMC depends on this self-motivated, skilled individual to represent our organization and ensure an enjoyable and educational mountain experience for each AMC Volunteer. The standard work schedule for this position involves 40 hours per week, 5 days on and 2 days off, with occasional weekends. The Volunteer Programs Coordinator reports to and works closely with the North Country Trails Volunteer Programs Supervisor (NCTVPS). If needed, housing will be provided with $45.00 deducted weekly for room and board.

Duties and Responsibilities

 North Country Teen Trail Crews and Adult Volunteer Vacations

• Assist NCTVPS with the scheduling and planning of the North Country Volunteer Vacations, Work Parties, and Skills Sessions

• Assist NCTVPS with hiring of summer seasonal staff

• Serve as a contact for volunteer registrations for all AMC Volunteer Trail Crew Programs, including primary contact for Volunteer Vacation registrations. This includes screening (medical and otherwise) and inquiry follow-ups

• Maintain the participant information in paper files and database

• Create weekly leader packets and answer participant-related questions for Camp Dodge Trail Crew Leaders

• Lead weekly meetings and provide meal count information to the Camp Dodge Cooks

• Performs some logistical support for staff, volunteer leaders, and participants in the backcountry including driving and regular on-call and morning radio call responsibilities

• Coordinate logistics and schedule of Trails vehicles and Staff on-call schedule

• Assist NCTVPS in the marketing efforts for AMC Volunteer Vacations through mailings, newsletters, AMC Trails Blog,AMCOutdoors, www.outdoors.org, and others

• Perform outreach by attending conferences, camp fairs, etc. to recruit trails volunteers, volunteer leaders, and Custom Crew participants

Custom Crews

• Serves as the primary coordinator for all Custom Crew Programming

• Generate target marketing techniques for Custom Crew programming for school groups, camp groups, corporate groups, and more

• Coordinate with Projects Coordinator for assignment of project plans, logistics, and staffing

• Coordinate with Lodging and other AMC staff for needed reservations and meals

• Maintain a database of groups, camps, schools, and corporate groups, etc.

 

Adopt-A-Trail

• Communicate as needed by phone, postal mail, and e-mail with active AMC Trail Adopters

• Maintain Adopter database, including registering and retiring Adopters and entering work reports

• Assist with planning and running Adopter Skill Sessions as necessary

• Assist NCTVPS in planning and hosting Trails Volunteer BBQ

Other

• Assist NCTVPS with the development of program policies and employee scheduling

• Assist NCTVPS with administrative duties including coordinating groups, data entry, risk management, program liability, planning staff and volunteer trainings, end-of-season reporting and preparing program materials

• Lead Leave No Trace programming through the AMC Trails Department as needed

• Enforce established policies and guidelines to ensure the safe and responsible use of Trails Department vehicles, equipment, and facilities

• Plan and develop promotional flyers and/or packets for AMC Volunteer Trail Opportunities

• Assist the club-wide Volunteer Task Force and Risk Management Team, as needed

• Opportunities available to serve on other AMC Teams and Committees, as desired

• Assist in the on-site promotion of programs and activities

• Communicate regularly with staff and guests to obtain feedback and suggestions

• Communicate whenever possible the Trails Department’s mission and goals

 

Qualifications

• Excellent interpersonal skills, and a demonstrated commitment to the goals of the organization; review our web sitewww.outdoors.org for information on the organization.

• Exemplary communication skills, attention to detail, organizational ability, some experience with outdoor programming, flexibility to handle multiple tasks in different areas at once.

• Practical academic background or strong interest in one or more of the following areas: Environmental Education, Program Administration, Parks and Recreation Management, or related fields.

• Must be age 21 or older with a valid driver’s license

• Familiarity with Microsoft Access, Microsoft Publisher, Microsoft Word, Microsoft Excel

• Wilderness First Aid and CPR certification is desirable

• Leave No Trace certification is desirable

• Familiarity with the northeastern US desirable

• Physical Abilities Required: must be able to stand, sit, walk and lift up to 25 pounds from floor to waist level.  Approximately half of work is performed in a standard office setting operating standard office equipment, with the other half of time spent in backcountry field settings.  Ability to travel safely in the backcountry in all weather conditions carrying up to 50 pounds is preferred.

• The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal record check performed on their name.