Member Program Manager, North America

TFT seeks an experienced and motivated professional to join its team as Member Program Manager for North America.

The successful candidate will have the required qualifications:

• Commitment to the mission and values of TFT
• Excellent knowledge of secondary forest products and associated supply chains
• Professional experience in the North American retail industry, secondary forest products trade and markets
• Strong understanding of the Lacey Act and associated compliance issues, and certification
• Excellent verbal and written communication skills and interpersonal skills
• High level of competence in project management, working within a decentralized global network
• Extremely detail-oriented
• A self-starter, a finisher, and a motivator 

Responsibilities

• Full operational responsibility for understanding Member sourcing needs and ensuring TFT facilitates successful delivery by liaising between Members and TFT Field Team
• Responsibility for developing wood risk assessments and Member workplans, managing Member communications and labeling, and monitoring progress towards Member goals
• Advising Members on their wood sourcing impacts, how to meet legality requirements, how to move towards FSC-certified products, and offering support to address any issues of concern or opportunities for improvement
• Recruitment of new Member and new Business Clients to TFT
• Close liaison with all relevant stakeholder groups and industry bodies.