Overview
Fairtrade Labelling Organizations International (FLO) unites the producer-, market- and business-facing
activities within the Fairtrade Labelling system. FLO develops the Fairtrade Standards; promotes the
empowerment of Fairtrade-certified producers by supporting them in gaining and maintaining Fairtrade
Certification and capitalizing on market opportunities; and facilitates global Fairtrade markets, to optimise
benefits for producers.
The Producer services and Relations (PSR) department at FLO is responsible for ensuring that Fairtrade
Labelling delivers its agreed strategic objectives relating to improving the lives of disadvantaged and
marginalised producers by:
· Translating the agreed Fairtrade Labelling strategy into robust and properly resourced operational plans
(including clear objectives, outcomes and performance indicators) that enable development to happen
through Fairtrade and maximise development impact
· Shaping and delivering a range of services and support programmes (such as technical, market and
financial advice) that helps build the capacity of producers and assists them to enter and remain in
Fairtrade
· Maintaining and seeking continual improvement in quality, transparency and accountability of all producer
facing operations
· Identifying and developing opportunities for others to participate in the realisation of Fairtrade
development objectives – particularly southern based
· Improving understanding of the organisation’s impact, both internally and externally, through monitoring
and evaluation processes and feedback of such work into continual improvement programmes.
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