Key Account Manager - Germany

The Key Account Manager (KAM) is responsible and accountable for managing key customer relationships, developing customer potential and maximizing revenue and margin opportunities. This includes the complete business and operational relationship with focus on the delivery design process: Demand creation, demand supply planning, project management, and demand fulfillment and care phases. The KAM will create and execute the account's specific strategy. They will be responsible for efficiency of operations, the market position as well as the continuous improvement of customer satisfaction.

Key Duties and Responsibilities:

• Sourcing, profiling and management of customers according to Suntech’s sales and marketing strategy for Central Europe (mainly Germany)
• Developing and creating customer opportunities with targeted customers that meet Suntech’s timing, revenue and margin requirements
• Monitor and support any customer strategic projects
• Oversee and update customer’s sales network and provide training where necessary
• Responsible for relationship management and customer intimacy at all levels of the nominated account’s organization. Ownership and responsibility for creating excellent relationships with the account’s board and its top level employees
• Co-ordinate activities and communication between nominated account and Suntech’s Order Processing, Product Planning, Technical Customer Service and Marketing departments
• Work with other departments to provide forecasting and modeling information

Who We Are Looking For:

You must be able to prove your strong communication skills and the ability to take on board and digest new information quickly.  You can demonstrate your sound business judgement in making decisions and understanding strategy.  Your past experience reflects that you can work both in a team and independently and enjoy taking initiative and ownership for your area of responsibility.  You will enjoy working with people of all levels internally as well as with external customers exhibiting integrity and fair behaviour to all you deal with.  In a high energy, fast paced and achievement orientation environment you need to be flexible, analytical, customer focused and commercially aware.

Requirements:

• 5 years sales and/ or account management experience
• Engineering (Electronic, Electrical) or Business degree/ studies desirable but not essential
• Enthusiasm and passion for renewable sector
• German mother tongue level, English language skills are mandatory, additional languages are a plus