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Title

Jr. Contract Verification Analyst
Posted
Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Location California - America North
Type Fixed Term and Permanent Roles
Status Full Time
Level First Level
Company Name SolarCity
Contact Name
Website Further Details / Applications
SolarCity logo
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Description
IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

The Contract Verification Jr. Analyst is part of the Sales Operations team. This person will be responsible for verifying residential contracts post design and gaining approval from customers. Data entry, simple processing and exceeding customer expectations are the majority of the job.  The CV Jr. Analyst will play a key role in preparing customers for their installation.  This person will need to have honed skills in organization, problem solving, and follow up.  This is the gateway role to other levels of advancement on the Contract Verification team.

Responsibilities

• Analyze job cost and changes to contracts from the initial sale to post design
• Stay up to date on internal and external changes in process or costs
• Answer customer questions and gain approval on final designs
• Prepare customer’s accounts to proceed to the next step
• Review all job notes and ensuring the appropriate parties are aware of the job requirements
• Note all correspondence and update the job status to proceed to installation

Requirements

• At least 1 year in a Customer Service and/or Sales Position
• Associates degree required; Bachelor’s degree preferred
• Strong communication abilities in person, on the phone and in writing
• Solid computer skills including Word, Excel and Outlook
• Aptitude to solve problems and make logical decisions
• Possess a sales mindset and customer service skills
• A positive attitude everyday
• Ability to persuade others and deal with all types of customers
• Be comfortable with frequent changes in process and priorities
• Ability to work efficiently independently and as part of a team
• Must continually seek improvement
• Detailed oriented
• Knowledge of the construction/solar industry is a benefit but not required
• Must have excellent written and verbal communication skills

 

Additional Information
Location(s):
San Mateo, CA
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