The Frontline Regional Manager oversees the City Coordinators in five to eight canvass offices to ensure that each office achieves its financial and campaign objectives, planning and executing regional staff trainings, raising funds, and managing the spending and income in their region. The Frontline program’s objective is to increase the financial strength and political impact of Greenpeace by recruiting members to give automatic monthly donations through a credit card or a bank direct debit.
RESPONSIBILITIES
Performance: Ensure that new member and financial goals are achieved for the region by ensuring that each office achieves the following objectives:
- Staff recruitment by office – determined with supervisor
- Minimum average income – $30.00 in average daily pledges per staff person
- Total members recruited – minimum of an average of .3 new members per hour office average
Staff Development:
- Train and mentor City Coordinators to recruit, train, retain, coach and manage staff
- Reinforcing standards and expectations regularly and setting objectives for performance with each staff person and giving feedback on performance
- Recruit and train new City Coordinators
- Travel two times per month to perform site visits with offices (this position spends 50% of their time traveling)
Evaluation:
- Analyze and submit regional and office-by-office reports each week assessing performance
- Analyze office by office attrition numbers and report on action plans to the National Canvass Director and/or the Frontline Operations Manager
Supporter Management:
- Ensure that all member data is collected and secured centrally within 24 hours of receipt
- Ensure that member forms are accurately filled out from each office, reducing initial attrition to 1%
Program Management:
- Work with City Coordinators in consult with the Frontline Operations Manager and the National Canvass Director to ensure compliance with all Frontline Policies as outlined in the Frontline Personnel Policy Manual
- Work with the National Canvass Director and Frontline Operations Manager to ensure action plans for member retention are executed
- Ensure that systems for developing and tracking fundraising locations are managed in each office and centrally
- Work with City Coordinators to develop recruitment, retention and performance plans week to week
- Ensure that City Coordinators submit all timesheet and salary data for all staff every Wednesday
- Ensure all offices remain in compliance with local ordinances and state/federal laws
- Ensure that all staff in each office meet minimum fundraising standards
- Bi-monthly site visits to offices to support and train offices
Frontlining (Canvassing):
- Regional Managers are expected to Frontline (canvass) one day per week averaging $37.50 in pledges per day.
Other: Other assignments provided by manager.
QUALIFICATIONS
Skills:
Excellent interpersonal skills; excellent verbal communication skills; ability to manage and motivate a large team of staff; ability to identify, recruit, train and retain staff; short-term and long-term strategic planning skills; and proficiency in Excel, Word, e-mail and database programs.
Experience/Accomplishments:
- Staff Management – Proven ability to train and manage staff
- Goal-oriented
- Leadership experience
- Commitment to the environment
- 2-5 years Canvass directing experience
LOCATION
While we strongly prefer having the position based in DC or San Francisco, we are willing to consider another Frontline office location (Boston, New York, Philadelphia, Denver, Chicago, San Jose, Los Angeles, Orange County, San Diego).
TO APPLY
Please send resume and cover letter, including where you learned of this position, to resumes@wdc.greenpeace.org by August 31, 2011.
