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| Title | Forestry Auditor |
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| Description |
Specific responsibilities•Conduct audits (either desk-based or on client’s sites) in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships•Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business •Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfil customer expectations •Provide accurate and timely reporting as required by line management to assist the planning and management of operations •Manage personal schedule to work efficiently and to meet target chargeability requirements as defined by the Certification Manager •Project-manage auditing teams, as appropriate, to maximise efficiencies, enhance client satisfaction and ensure compliance with standards •Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant auditor registrations and relevant industry knowledge •If required, to provide technical support and staff training to all parts of the business in UK and overseas to enhance the service capability of the business •Support business development activities as required (including follow up and/or referral of enquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business •Carry out internal audits of individual auditors, functions or offices to ensure internal compliance with relevant standards •To manage personal expenditure required to fulfil the role in order that customer relations and profitability of the business are not compromised •To maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews. •At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures. •Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS UK’s Equality & Diversity policy. ProfileEssential•Must be able to demonstrate and excellent working knowledge of environmental management systems, standards and auditing techniques (Essential) •Effective interpersonal skills; able to develop good working relationships with people at all levels (Essential) •Must be IT literate i.e. competent in the use of MS Office applications and preferable experience of using large and complex databases (Essential) •Willingness to learn and adapt to change – committed to continuous personal and professional development (Essential) Desirable •Ideally able to demonstrate ability to identify and capitalise on any potential to maximise sales/revenue generated by the business (Desirable) •Able to motivate and lead others in a ‘project team’ environment (Desirable) •Experience of working under own initiative and in planning and prioritising workloads (Essential) Skills•GCSE Mathematics & English Language, or equivalent (Essential)•First degree, or equivalent - i.e. BA/BSc, HND, Chartered Engineer etc (Essential) Desirable •FSC , PEFC COC Auditor Additional informationPerformance Indicators•chargeability targets •Customer complaints •Reporting deadlines •Periodic objectives set by line management Current Challenges & Opportunities •Meet chargeability and right first time report, report turn around targets |