For more than two decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work. CSG designs, develops, and delivers innovative, results-driven energy efficiency, energy conservation, sustainability, and renewable energy programs. We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase comfort, and improve indoor air quality; and in championing the development and use of renewable, alternative energy. 
   
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?

Based in the greater Madison area, the Field Manager will lead the delivery of field services within and the Focus on Energy single-family direct install program to homeowners throughout the state of WisconsinThis position will be responsible for the direct management of field staff and field services.  The Field Manager provides training and technical guidance to field staff, program management, clients, and customers in solving technical problems and addressing customer needs.  The Field Manager performs a quality review of services and compliance with energy efficiency standards and contractual requirements. 

• Manages a team of about 10 Installation Technicians.  Ensures daily schedules are met and quality standards are maintained.
• Develops and monitors performance standards to ensure client goals and program requirements are met.  Assists in the development of tracking tools and reports to monitor team activities, results and follow-up requirements.  Prepare monthly management and client reports as needed.  Develop and manage budget for field team.  Monitor, approve and reconcile expenses and time tracking.
• Develops individual goals for staff and manage performance.   Provides training and coaching to staff to ensure consistency in skills and service delivery. 
• Performs on-site reviews to ensure quality and employee performance standards are met.   Ensure documentation is completed on site reviews.
• Interface with client representatives and homeowners as program requires.  Responds to complex inquiries and resolves problems.  Provides exemplary service to all constituents. Promotes the program. 
• Stays current on latest Program initiatives, policies, procedures, etc. and proposing ideas for improvement.  Develops advanced technical knowledge in energy efficiency and building science. 

• BS/BA or equivalent business experience
• BPI certification preferred, required within 6 months of hire
• 7-10 experience in residential construction, energy efficiency measures, and residential energy auditing.
• Previous management experience
• Strong customer service and client relationship management skills and enthusiasm for energy conservation. Ability to effectively communicate technical and program concepts to installation staff, customers, and other interested people or organizations.  
• Strong organizational and project management skills
• Computer proficiency, experience with Windows-based office applications required. Familiarity with computerized building energy modeling software  or other residential construction software

Salary Range: Commensurate with experience

Compensation package includes paid holidays, 80% paid medical, 50% paid dental, paid life & AD&D and paid STD & LTD insurance coverage, plus employer matching retirement plan        

Please apply online at: http://jobs-csg.icims.com 
  
CSG is an Equal Opportunity Employer