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Field Applications Engineer

Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Town/City Hyderabad, India
Type Fixed Term and Permanent Roles
Status Full Time
Level Mid Level
Deadline 24/04/2011
Company Name Solaria
Contact Name
Website Further Details / Applications
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The Field Applications Engineer’s goal is to facilitate a positive experience with Solaria. He/she ensures that Solaria’s products out-perform customer expectations and are of the highest quality possible and develops customer loyalty by optimizing the product to the customer’s needs and providing great technical support services.


  • Provides technical support for Solaria customers worldwide, ensuring a best in class customer experience and providing product and systems expertise to maximize customer value
  • Develops and maintains technical understanding of PV solar tracking systems
  • Develops and maintains relationships with tracker manufacturers
  • Supports customer understanding of tracker technologies through Sales proposal process
  • Exhibits strong customer care capabilities and is able to effectively communicate resolutions for customer concerns
  • Provides customer field support for installation and operation and maintenance
  • Supports Solaria product procurement and logistics
  • Establishes and measures key performance indicators for customer care to drive behavior and performance
  • Presents the ongoing results to management and to customers
  • Plays key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessments and feedback
  • Supports product development, sales, and marketing as requested
  • Serves as internal customer voice, an advocate for the customer within Solaria

Experience and Qualifications:

  • Bachelor’s Degree in Mechanical Engineering
  • Strong knowledge of PV technology and its applications
  • Excellent customer service skills
  • Experience in supply chain procurement and logistics
  • Understanding of dealing with customer support and O&M issues
  • Extensive hands-on experience with photovoltaic tracking solar systems a plus
  • Excellent verbal and written communication skills
  • Demonstrated leadership capabilities
  • Passion for solar is a plus

Some travel required.

We are an Equal Opportunity Employer and offer a generous benefits program which includes health, dental, vision, 401k, and company stock options.

To apply, please email a cover letter and resume with reference # 410-273 to: recruiting@solaria.com

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