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Title

Disputes & Complaints Officer
Posted
Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Location England (East Anglia) - UK
Town/City Vauxhall, London
Salary Additional Information £38,000 pa depending on experience
Type Fixed Term and Permanent Roles
Status Full Time
Level Mid Level
Deadline 22/03/2017
Company Name Ramblers
Contact Name Simon Barnett
Telephone 020 7339 8500
Email recruitment@ramblers.org.uk
Website Further Details / Applications
Ramblers logo
Directory Entry : The Ramblers is Britain's walking charity, working to safeguard and improve the places where people walk in the countryside and in towns and cities, and to encourage more people to take up walking either for leisure or purpose.
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Description

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking. 

 

The Ramblers is looking to recruit someone to introduce a new disputes and complaints policy across the organisation, including to 500 local groups.      

 

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

Essential Requirements include:

  • Experience of complaint management in a large organisation

  • Experience of complaint handling

  • Experience of developing procedures to implement a policy

  • Successful policy implementation in large organisation

  • Ability to think critically with sound judgement

 

The Ramblers are an equal opportunities employer.  We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

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