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Title

Director, Professional Services Engineering

Posted
Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Location Virginia - America North
Type Fixed Term and Permanent Roles
Status Full Time
Level Senior Level
Company Name OPOWER
Contact Name
Website Further Details / Applications
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Description
IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

Director, Professional Services Engineering

Arlington, VA, United States 

About the Job 

Are you a technical rockstar with a deep-grained belief in the ability of technology to solve some of the world’s toughest problems? Do you understand what it takes to develop great software, but find yourself wanting to be closer to the customer? As Director of Professional Services Engineering at Opower, you will lead the team of skilled engineers that get customers up and running on the SaaS platform responsible for delivering 2.3 billion pounds of CO2 abatement in 2013. Working with a cross-functional team of engineers, project and product managers, sales and marketing professionals, and engagement managers you will provide strategic oversight for the design and delivery of both our standard products as well as customized solutions built on the Opower software platform. You will partner with other team leaders across the organization to ensure cross-functional alignment, and drive towards a continuous improvement of Opower’s ability to deliver value to its customers. You will report to the Vice President, Technology Operations and Professional Services, in Opower’s Arlington, Virginia office. 

This is an ideal job for an outstanding and experienced team leader with deep technical knowledge and a proven track record for delivering timely technology solutions. The successful candidate will have outstanding technical and communication skills, the ability to lead and grow a team of varying experience levels, and will passionately champion Opower’s values. 

Responsibilities 

As a Director you will:

  • Own the vision and strategy for the technical delivery of both Opower’s standard products as well customized solutions built on the Opower platform.
  • Recruit and manage a large, global team of talented engineers.
  • Effectively prioritize internal improvement efforts against client work to ensure that we continue to improve our efficiency and quality without missing client commitments.
  • Successfully motivate and grow the individual members on your team to excel within their roles and as a team.
  • Navigate the challenges of international delivery by innovating on our ETL platform and incorporating new data standards.
  • Partner with Sales, Product, and Engineering to provide creative technology solutions to client needs without impacting the Opower technology roadmap.
  • Build strong relationships internally and externally and drive cross-functional teams to execute a common vision. 

About You 

  • BS degree in Computer Science or related technical field, top-tier university strongly preferred, MBA or graduate degree desired but not required.
  • 10+ years of professional experience in technical, client-facing, and management roles, with at least 5 years of experience as a software engineer.
  • You have experience growing a large team of engineers of varying levels of experience and leading them toward collective success, ideally in a start-up or SaaS environment. You are a comfortable and confident manager.
  • You have an intuitive ability to identify technical solutions to non-trivial problems and effectively scope the work needed to achieve success.
  • You are an excellent communicator able to communicate complex technical topics to a wide ranging audience in an engaging, succinct manner.
  • You have outstanding business judgment and the ability to think both strategically and tactically.
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