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Title

Director Account Management

Posted
Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Location Pennsylvania - America North
Town/City Kennett Square, PA
Type Fixed Term and Permanent Roles
Status Full Time
Level Senior Level
Company Name Comverge
Contact Name
Website Further Details / Applications
Comverge logo
Directory Entry : Comverge takes the risk out of implementing complex energy management programs by leveraging our deep understanding of customer challenges and requirements.
Also Listing:
Description
IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

Comverge, Inc. is a leading provider of Intelligent Energy Management (IEM) solutions that enable utilities and industry to manage capacity during periods of peak energy demand. The Commercial & Industrial (C&I) business segment is comprised of over 4,400 customer locations representing over 2,500 megawatts of Demand Response. Our customers include participants from a wide range of industries including health care, education, municipalities, industrial and any large consumer of electricity. As a leading provider of Intelligent Energy Management solutions, Comverge maintains strategic relationships focusing on clients requirements. Join the industry leader in the following challenging career opportunity:

Role Summary/Purpose:
The Director of Account Management position requires a team leader with Energy Market experience. Managing a group of Account Managers, the Director will work with sales, engineering, and Network operation's teams, to ensure that customers are in the market and are satisfied with the services that Comverge provides.

The Director of Account Management will lead a team that is identifying additional opportunities for customers involving demand response, energy efficiency, and energy management. Utilizing their knowledge of the DR market, the Account Manager Director will ensure that customers are placed in the correct program, ensuring that market compliance rules are being followed while maximizing review for the customer and Comverge.

The position also requires a strong background in building systems (HVAC, lighting, building automation systems), strong analytical and problem-solving skills, the ability to communicate complex technical energy-use concepts to non-technical and non-financial people. The successful candidate should have at least 7 years of progressively more responsible experience in the area of energy end-use and conservation, with CEM certification desirable. Previous leadership experience required. Must be creative, customer-focused and have vision for the business.

Focus:
Demand Response, Energy Auditing, Lighting Design and Retrofits, HVAC Efficiency and Performance Improvements, Indoor Air Quality improvements, Efficient Motor Systems, Energy Management Strategies, Energy/Building Systems Controls, Performance Contracting, Co-generation feasibility studies, Steam Optimization studies, Asset Optimization, etc.

Essential Duties and Responsibilities:

  • Work with sales to take over accounts, identify opportunities and ensure customer satisfaction.
  • Manage a group of account managers insuring customer satisfaction.
  • Know and implement the market rules to capture additional revenue.
  • Oversee customer satisfaction with C&I implementation services
  • Interact with regional utility engineering resources to obtain requisite data for accurate computer based simulations
  • Assess risk and manage contract, to ensure profitability and client satisfaction.
  • Coordinate matrix managed project resources to successfully implement contracts, ensuring contract profitability.
  • Engage shared technical team installing meters, infrastructure and support systems.
  • Communicate to the Customer, Comverge Executive Council and Leadership Team status and issues related to Project
  • Assess and communicate to Sales Force additional opportunities to increase revenues

Qualifications/Requirements:

  • Requires an Engineering bachelor's degree with at least 7 years of experience
  • High energy to run new business and new relationships.
  • Experience in Utility and Energy sector required
  • Account Management Experience required.
  • Experience in Electrical Engineering and Communications a plus.

Performance Metrics:

  • Implementation Success (Total Revenues, Profitability, Customer Satisfaction)
  • Quality, timely, and profitable completion of major Comverge milestones and initiatives (35 %)
  • Customer satisfaction and resolution of issues (35 %)
  • Required documents produced (10 %)
  • Successful launch of system components (10%)
  • Team effectiveness (10%)

Qualifications/Desired:

  • Understanding of regulatory environment and processes a plus
  • Effective Written and Oral Communications

 

To Apply
To apply for this position go to https://home.eease.adp.com/recruit/?id=1095841

Comverge is an Equal Opportunity Employer.

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