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Chain of Custody Coordinator, US – RA-Cert

Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Sustainability, Climate, CSR, EMS
Location New York - America North
Type Fixed Term and Permanent Roles
Status Full Time
Level First Level
Deadline 31/05/2014
Company Name Rainforest Alliance
Contact Name Human Resources
Telephone 212-677-1900
Email personnel@ra.org
Website Further Details / Applications
Rainforest Alliance logo
Directory Entry : The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior.
Also Listing:
IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.


Reports to:         Chain of Custody Associate, US – RA-Cert

Location:            United States


The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Based in New York City, with offices throughout the United States and worldwide, the Rainforest Alliance works with people whose livelihoods depend on the land, helping them transform the way they grow food, harvest wood and host travelers.


RA-Cert, a unit of the Rainforest Alliance, supports the organization’s mission by delivering sustainability auditing, verification,
validation and certification services based on the best available global standards.  RA-Cert conducts its work with the highest integrity, transparency and quality in order to generate positive economic, ecological and social benefits for our clients and


Position Summary:

The CoC Coordinator will coordinate and manage the execution of RA-Cert CoC certification services for a subset of existing
RA-Cert clients in the US. S/he will be directly involved in all aspects of CoC  certification audits including scheduling, project management, customer service, management of contract auditors and quality control. The CoC Coordinator will also be expected to participate in projects as an auditor. 



• Under supervision of the CoC Associate, manage the execution of chain of custody audits in the US to include budgeting, service contracts, team identification, logistical planning, support to consultants, report review, liaison with clients and finalize reports for approval

• Develop and implement annual audit schedules and ensure timely and efficient completion of annual audits

• Act as auditor on selected assessments and audits

• Ensure efficiency, quality control and adherence to technical and administration certification protocols for all jobs directly
under his/her responsibilities

• Coordinate with consultants on agreement scope of work and subsequent deliverables

• In coordination with the CoC Associate, provide customer service to current and potential clients to include, but is not
limited to, providing information about certification, guidance on interpretation of certification standards and trademark use

• Develop strong expertise in RACERT, FSC chain of custody & SAN CoC policies and protocols

• Act as primary point of contact in CoC client correspondence and responding to inquiries relating to chain of custody certification

• Provide monthly expense and progress reports to the CoC Associate

• Provide input for policy development and technical improvements to the certification system

• Manage and maintain technical and administrative databases (e.g., Salesforce, FSC and other RA-Cert databases services)

• Provide certification administration services support for clients in the region

• Monitor and maintain the status of the certificate client portfolio (activations, suspensions, terminations, changes in scope,
updating customer data, etc.)

• Assist in the review and approval of trademark uses by certified clients in the region

• Other duties as assigned



• Bachelor’s degree required, concentration in Forest Products, Forestry, Natural Resource Management or related field preferred

• Minimum 2 years of work experience, preferably in forest product industry, forestry, paper and print industry or related field

• Environmental management system auditor training experience preferred

• Knowledge of Rainforest Alliance certification and/or FSC certification a plus

• Strong word processing, databases, spreadsheets and presentation skills

• Strong organizational and multi-tasking skills and attention to detail

• Strong verbal and written communication skills in English

• Strong customer service skills

• Strong attention to detail

• Ability to work independently and as part of a team

• Willingness to travel up to 20% of the time



Commensurate with experience. Competitive benefits package provided.


To apply:

Combine cover letter and resume as one single document and upload. 


The Rainforest Alliance is an equal opportunity employer.

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