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Title

Certification Services Associate, West Africa -- Sustainable Agriculture Auditing Services, Sustainable Agriculture Division

Posted
Reference   (Please mention Stopdodo/Environment Jobs in your application)
Sectors Terrestrial / Aquatic Ecology & Conservation
Hydrology, Hydrogeology, Water Resources
Location Ghana - Africa
Town/City Accra
Type Fixed Term and Permanent Roles
Status Full Time
Level Mid Level
Deadline 20/11/2011
Company Name Rainforest Alliance
Contact Name
Website Further Details / Applications
Rainforest Alliance logo
Also Listing:
Description
IMPORTANT:  This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders.  Other applicants need not apply.

 

Ghana - Accra

The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Based in New York City, with offices throughout the United States and worldwide, the Rainforest Alliance works with people whose livelihoods depend on the land, helping them transform the way they grow food, harvest wood and host travelers.

Sustainable Agriculture Auditing Services (SAAS),  a program of the Rainforest Alliance’s sustainable agriculture division --audits farms to the standards of the Sustainable Agriculture Network (SAN) in countries where the SAN has no other inspection bodies. SAAS works closely with Sustainable Farm Certification Intl., a SAN authorized certification body, in Costa Rica. 

Position Summary: 

The Certification Services Associate will ensure the timely and professional implementation of all Rainforest Alliance’s agriculture auditing processes in West Africa. S/he will be the primary contact for farmers, companies and auditors operating in the region. In close coordination with the Customer Service Coordinator, s/he will promote the certification program by cultivating new and existing relationships with farmers and companies. S/he will also be responsible for carrying out audit processes.

Responsibilties: 
  • Cultivate new and existing relationships with farmers, companies, auditors and other stakeholders in West Africa;
  • Provide up to date and informative certification-related information to interested parties;
  • Oversee the application and swift execution of all audits services in West Africa;
  • Review and approve applications, develop audit quotations (to be approved by the supervisor) and provide quotations and invoices to clients;
  • Develop service agreements, audit plans and obtain clients' approval;
  • Define and coordinate audit logistics, including auditor selection and contracting;
  • Gather audit reports to ensure prompt review and distribution;
  • Ensure payment of the auditors;
  • Maintain Rainforest Alliance audit management database with timely entry of audit milestones and required documentation;
  • Administer and handle audit-related appeals, suggestions and complaints from clients, staff or other parties;
  • Ensure compliance and adherence to the quality systems as required by Sustainable Farm Certification, Intl.;
  • Coordinate with SmartWood Africa Coordinator to achieve cross program efficiencies in Rainforest Alliance audit management and customer service; and
  • Other tasks as assigned.
Qualifications: 
  • Bachelor's degree required;
  • 4-6 years of experience in delivering client services;
  • International experience with an agricultural and/or environmental NGO preferred;
  • Strong written and verbal communication skills in French and English;
  • Strong computer skills (Microsoft Office: Word, Excel, PowerPoint, Outlook and general working knowledge of the Internet and Web-based skills);
  • Creative, energetic with outstanding interpersonal skills;
  • Ability to relate to farmers, NGOs and companies across various cultures;
  • Strong organizational skills with high level of attention to detail; and
  • Willingness and ability to travel up to 15 percent of the time.
Salary: 

Commensurate with experience.

Notes: 

Only candidates authorized to work Ghana will be considered.

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