Fairtrade is a trading partnership, based on dialogue, transparency and respect. FLO-CERT, an independent international certification company provides the credibility, trust and transparency behind the Fairtrade Label. With over 2000 clients in more than 70 countries, FLO-CERT has become one of the world’s leading social certification bodies – empowering over one million farmers and wage workers and their families in the global south through access to the Fairtrade market. FLO-CERT GmbH currently has a vacancy in its Certification department for a customer orientated, service driven and energetic new staff member with an interest in FAIRTRADE: TITLE Certification Assistant Europe II (m/f) FUNCTION - Support in the organization of Fairtrade audits and certifications of Traders in Europe.
CORE RESPONSIBILITIES - Administer the certification process.
- Ensure communication with certified operators and third parties.
- Ensure central communication with the Certification Team.
TASKS - Assist in administering Producer and Trader Applications.
- Assist Regional Manager and Analysts to schedule and administer audits in the respective region.
- Assist the Certification Team in communication with applicants and certified operators as well as other third parties.
- Assist in the elaboration and communication of certification decisions.
- Keep certification decision information up to date in the FLO-CERT database and audit plan.
- Ensure a proper documentation and filing of certification decisions and relevant communications.
- Contribute to the quality improvement of certification processes.
REPORTING TORegional Manager Europe II REQUIRED QUALIFICATIONS Necessary: - Any business, commercial, trade or consumer orientated professional education or apprenticeship/vocational training.
- Fluent in English.
- Very good language skills (oral & written) on one or more Nordic Language (Danish, Norwegian, Swedish, Finnish).
- Excellent interpersonal and organizational skills.
- Very good communication and selling skills.
- Team player, flexible, experience in dealing with different cultures.
- Strong dedication towards customer service.
- Strong command in the use of MS Office Products.
- Good working knowledge of Windows and Microsoft Office. Good Excel skills.
- Motivation for Fairtrade.
Advantageous: - University level education in a relevant subject (Food, Consumer, Business, Agronomy, Law, Economics, Scandinavian languages studies, etc.)
- Working experience in an office environment.
- Experience in international trade or food processing.
- Experience with Customer Relationship Management Tools.
TERMS AND CONDITIONS - Job Share: 100%.
- Position is based in the FLO-CERT Office in Bonn, Germany.
- Start date: January 2010
- The office language is English.
- Salary is paid according to the Collective Bargaining Agreement Category (Tarifvertrag Groß- und Außenhandel, Nordrhein-Westfalen), Salary Range IV plus an attractive benefits package.
- 30 days of holidays.
TO APPLY - For applying, please visit the FLO-CERT vacancy website:
www.flo-cert.net/flo-cert/main.php?id=8Please follow application procedure for submitting your application documents in English, with Curriculum Vitae, motivation letter and salary indication to Mr. David Holzwarth. - Deadline for applications: 12th of December 2009.
Please consult www.flo-cert.net for more information on FLO-CERT GmbH and the Fairtrade movement. - Please note that only those invited for an interview will be contacted. -
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