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| Title | Auditor (Sustainability Report Assurance) |
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| Description |
Primary Responsibilities•To plan and conduct professional sustainability report assurance audits in accordance with SGS procedures to enable delivery of assurance services that meet customer requirements and appropriate standards•To assist in business development as required and to provide specific technical support to expand the Company’s capability to offer valued services to customers Reporting toSenior Project ManagerSpecific responsibilities•Conduct audits (either desk-based or on client’s sites) in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships•Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business •Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfil customer expectations •Provide accurate and timely reporting as required by line management to assist the planning and management of operations •Manage personal schedule to work efficiently and to meet target chargeability requirements as defined by the Certification Manager •Project-manage auditing teams and Affiliates as appropriate, to maximise efficiencies, enhance client satisfaction and ensure compliance with standards •Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant auditor registrations and relevant industry knowledge •If required, to provide technical support and staff training to all parts of the business in UK and overseas to enhance the service capability of the business •Support business development activities as required (including follow up and/or referral of enquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business •Carry out internal audits of individual auditors, functions or offices to ensure internal compliance with relevant standards •To manage personal expenditure required to fulfil the role in order that customer relations and profitability of the business are not compromised •To maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews •At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures •Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS UK’s Equality & Diversity policy ProfileCurrent Challenges & Opportunities Core Competencies SkillsSkills & Knowledge Experience Qualifications Additional informationPerformance Indicators• Chargeability targets • Report accuracy • Generate sales leads to convert to £10K worth of contracts • Customer complaints/compliments • Repeat work i.e. RTFO which is quoted annually • Reporting deadlines • Periodic objectives set by line management |