IMPORTANT: This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders. Other applicants need not apply.
The Associate Operations Engineer is the last line of defense and works closely with virtually every other team within Opower to deliver SaaS-based energy efficiency programs on behalf of utilities. We are looking for an individual with a solid, broad base of technical fundamentals who is seeking a high-paced, dynamic environment in which to expand and hone his/her arsenal of technical skills.
The Operations Engineer is expected to quickly become a production/operation know-it-all and master of all skills required to ensure utility clients receive the final product on time and in the optimum condition. Consistently delivering a quality product to our utility clients is why Opower is at the top of its industry, and the Operations Engineer role is critical to this success.
This role relies on a diverse technical skill-set, including SQL, Linux command line, and exposure to a programming language such as Java.
Responsibilities
- Operate the software systems on behalf of our growing number of clients
- Ensure all data from many disparate sources arrives and is processed as necessary
- Manage the creation and final quality assurance of the Home Energy Reports for our clients
- Ensure products are created and delivered on schedule for all clients
- Manage release of error-free reports to USPS and email delivery system
- Communicate issues and enhancements to Engineering and Professional Services teams
- Generate operations reports on numerous production metrics, including status of production system
- Develop quality assurance and monitoring processes for Opower’s continually-expanding line of products, including Social and interactive thermostats
About You
- You have a Bachelors or Masters degree, preferably in Engineering (Electrical, Chemical, Industrial, etc.)
- You have 2-5 years of experience writing SQL SELECT queries, finding information via the Linux command line, and have exposure to a programming language such as Java
- You are a computer super user and are comfortable working from the command line
- You have experience working with databases
- You have significant initiative – you thrive on delivering results and going above and beyond what is expected of you
- You enjoy the “behind the scenes” aspect of operating a production system
- You live by checklists and To-Dos but adapt well when all does not go as planned
- You want to be part of a team where everyone pitches, regardless of their “official” job description or title (We're a startup, so we all do a little bit of everything!)
- You enjoy reviewing large amounts of data, looking for the unknown and out-of-place (which of these things is not like the other…)
- You like to bring order to large processes because you have a logic-oriented mindset (everything in its place…) and you see the big picture (and a place for everything)
- You take multi-tasking to a whole new level and thrive when given the opportunity to work on multiple projects simultaneously
- You function well in a fast-paced, fun environment where constant change is the norm and the bar for delivering results is set high and you do not rest until the job is done!
- Strong verbal and written communication skills are required.
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