IMPORTANT: This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders. Other applicants need not apply.
Job Description: Assistant Student Support Officer
Graduate School of the Environment, Centre for Alternative Technology
Job Title: Assistant Student Support Officer
Hours: 40 hours per week. Some weekend and evening work is required when the modules are running.
Responsible to: Course Director
Responsible for: None
Status: Associate co-operative member of CAT management system
Salary: £13,900 per annum
This post is subject to a 6 month probationary review and is for one year in the
first instance.
Scope:
The Centre for Alternative Technology demonstrates ecologically sustainable methods and technology to the public from its 40-acre site in the hills of West Wales. It aims to inspire, inform and enable society to move towards a more sustainable future.
This is an exciting opportunity to work in the Graduate School of the Environment assisting the Student Support Officers on the various postgraduate courses.
This is a full time, 5-day week (40 hours) post based in the Course Office at CAT. It will include some evening and weekend work.
The Department is currently in an exciting expansion phase. A new £6million educational complex – The Wales Institute for Sustainable Education (WISE) is due to open later in the year.
Responsibilities:
The Assistant Student Support Officer will work with the Student Support Officers on the following: -
- Answering telephone, postal and email enquiries from potential and current students and staff.
- Routine course administration. This will include filing of students’ work, photocopying and general upkeep of the administrative systems.
- Maintaining the postgraduate databases.
- Liaising with potential students and preparing for enrolment
- Enrolling students, including liaison with the CAT student finance clerk and the course administrator at the relevant university.
- Reporting to the university and providing support during the validation process.
- Preparation for the external exam boards.
- Attending internal and external meetings as required
- Taking bookings for modules and preparing accommodation and food lists.
- Registering students at modules.
- Providing support to students and tutors during the module week (this includes working some weekends and evenings while the modules run – this will be on a rota basis).
- Preparation of the MSc module handbook and other printed materials as required in liaison with the graduate school staff and the printers.
- Assisting with the marketing of the postgraduate courses and contributing to the maintenance and development of the Graduate School website.
- Updating and uploading information on the student intranet.
- Assisting with compliance of Health & Safety regulations.
- Other duties as required.
Co-operative Duties
- To attend staff meetings as required and assist other courses colleagues in their cooperative management duties
- To undertake cooperative rota duties
- To comply with H&S requirements
- To undertake any other duties as requested by CAT’s Management Group
Criteria
|
Essential Criteria
|
Desirable Criteria
|
|
- Experience of working as an administrator in a busy office
- Excellent and demonstrable interpersonal skills
- Good level of numeracy and literacy
- Good organisational and time management skills
- Good telephone manner
- Enthusiastic and positive disposition
- Demonstrable good office skills with full computer literacy, including experience of using spreadsheets, word processing, databases, internet and email
- Ability to work as part of a team or under own initiative
- Ability to work with people at all levels within and external to the organisation
- Ability to undertake and tolerance of dealing with routine tasks
- Interest in, understanding of, and willingness to act upon environmental issues
- Willingness to undertake training
- General awareness of Health and Safety issues.
|
- Desk top publishing
- Experience of marketing
- Previous experience of course or conference organisation
- Experience of web design and maintenance
- First Aid Training
- Welsh Speaker
|
Closing date Monday April 12 with interviews in the week of the April 19th
|
