Assistant Manager, Renewables Schemes

Specific Minimum Qualifications and Expertise

• Degree or equivalent professional qualification(s)
• An excellent track record of people and process management skills
• Proven expertise of working with bespoke IT systems and numerical information
• Excellent customer service and organisational skills
• Proven ability to work well in a team and independently
• Excellent verbal and written communication skills
• An interest in environmental issues or legislation desirable

Purpose

To assist with Ofgem E-Serve’s administration of renewable schemes on behalf of Government departments. Such schemes will include the Renewables Obligation (RO), Climate Change Levy (CCL), Renewable Energy Guarantees of Origin (REGO) and Feed-in Tariff (FIT).

Key Outputs and Deliverables

• Manage, monitor and report on processes concerning the administration of  renewable schemes
• Make recommendations to the Head of Renewables and CHP as to the eligibility of renewable generating stations
• Provide eligibility guidance to key stakeholders under the different schemes
• Manage all complaints that are escalated from the administration team or within Ofgem’s formal complaints process
• Help to improve access to information on the schemes by reviewing and updating Ofgem’s administrative procedures, published guidance, statistical information and liaising with appropriate Government departments
• Provide advice to internal IT teams on procedural requirements and legislative changes and conduct IT testing as required
• Line management responsibility for up to two team administrators

Key Stakeholder Relationships

• External – renewable generators, energy supply companies, agents representing generators, trade associations and Government departments
• Internal – IT Helpdesk, technical, legal, New Schemes Development and Environmental Policy

Key Accountabilities

• Managing internal processes to ensure that the team’s KPI targets are met
• Line management of up to two team administrators
• Making recommendations on the accreditation of generators
• Reporting to senior management on a regular basis as to the team’s performance