Admin Assistant

For more than two decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work. CSG designs, develops, and delivers innovative, results-driven energy efficiency, energy conservation, sustainability, and renewable energy programs. We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase comfort, and improve indoor air quality; and in championing the development and use of renewable, alternative energy. 
   
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?

CSG is currently seeking an experienced Administrative Assistant to work in the Lombard, IL office as support for the Nicor/ComEd Home Energy Savings Program located in Northern Illinois. This position reports to the Program Manager.

• Provide program support to Managers and staff to facilitate audit and weatherization work.
• Provide customer service support to homeowners and contractors by answering customer and contractor questions on the programs and directing phone calls to field staff and supervisors as needed.
• Process outgoing work orders and incoming paperwork for contractors
• Contact customers and contractors for missing information and assist n the resolution of any issues as needed.
• Track and document activities relating to customer and job status.
• Follow up phone calls to customers/contractors as needed.
• Provide general office support (e.g. maintain program collateral, assist in meeting preparation, maintain and reorder office supplies as needed, etc
• Additional duties as determined by management.