EDF Energy is a core part of the EDF Group and is one of the largest energy companies in Europe with key business operations in France, the UK, Germany and Italy. In the UK we have approximately 15,000 employees. We are the UK’s leading generator and supplier of low carbon energy. We produce about one-fifth of the nation’s electricity from our nuclear, coal and gas power stations, wind farms, and combined heat and power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We intend to play a leading role in new nuclear build in the UK and secure a ‘bright’ future for the combined business and its employees.
Energy Sourcing & Customer Supply (ESCS) is the public face of EDF Energy. We generate and sell electricity and gas to over 5.5 million residential and business customers, making us the largest supplier of electricity by volume. We also run customer facing activities including field sales and meter reading services. Our approach to ESCS is driven by our sustainability agenda, which means we behave as a socially and environmentally responsible company. We are the largest business unit within EDF Energy with over 8,000 employees spread across 50 locations and are organised into seven key areas: Upstream, Optimisation, B2B, B2C, Finance, HR & Safety and Transformation. Working in a competitive marketplace means we need high performing people who have the skills, experience, systems knowledge and leadership abilities to help us stay ahead of our competitors.
The Energy Efficiency Project Manager is responsible for supporting the design, implementation, and management of the Carbon Emissions Reduction Target (CERT) and Community Energy Saving Programme (CESP) schemes that are required to achieve our energy saving target set by DECC and administered by Ofgem. The CERT and CESP targets are being delivered to the approved strategy and all CERT and CESP products and propositions must be consistent with Energy Field Services business plans.
The CERT/CESP sets targets on energy suppliers to achieve improvements in energy efficiency by providing energy efficiency measures to households across Great Britain. Reporting in the first instance to the CERT or CESP Delivery Manager, the Energy Efficiency Project Manager role is key to the delivery of our CERT/CESP targets. They will be responsible for supporting the scheme design, implementation and management to internal and external (Ofgem) governance procedures and policies. They will maximise brand value and PR opportunities, whilst effectively managing and maintaining service levels of our suppliers/partners. There will be a key requirement to work collaboratively across the organisation to specify how CERT and CESP products are communicated and delivered to customers so as to enhance the customer experience and to provide competitive differentiation from an operational and commercial perspective. Therefore as the need arises there may be scope for movement between CERT and CESP teams on a Delivery or Commercial basis. The person appointed will be customer focused, commercially aware and will have strong process knowledge. They must have good communication skills and must be a strong team player. Good knowledge of the regulatory requirements/programme is required plus experience of working in a retail business environment. Emphasis will also be placed on financial and analytical skills that will be necessary to ensure robust evaluation and appraisal of customer products and services, either in the market, post implementation, or in design. A flexible approach is a necessity, with a willingness to travel to visit other EDF Energy sites and supplier/ partners on a regular basis throughout the UK. Dimensions: The combined CERT and CESP budget is circa £600m over three years. The Energy Efficiency Project Manager is responsible for the delivery of a proportion of this target
• Educated to degree level or equivalent business experience • A working knowledge of the CERT/CESP programme and good understanding of energy efficiency • A high level of motivation, influencing, commitment and flexibility • Excellent time management and organisational skills • Results orientated, with a record of effective performance and project management • Wider business and commercial understanding, including a sound understanding of the Retail environment • Project management – ability to plan, manage, report and co-ordinate project implementation • An aptitude for problem solving and analysis • IT literate • Working knowledge of SAP with regard to raising and receipting orders against contracts within the guidelines laid down by the EE Planning & Reporting team • Good communication skills with the ability to deal with people from all levels • Drive commitment and enthusiasm that ensure the team play a fundamental role in achieving our target and overall company ambitions • Customer Orientated
• Work to the detailed delivery plans to meet agreed strategy • Establish and manage contractual arrangements with retailer/supplier partners and /or managing agents, alongside contract management, legal and procurement • Deliver all CERT/CESP schemes in accordance with Corporate Governance Policies and Ofgem Administration Procedures • Sourcing of commercial and strategic opportunities to achieve cost effectiveness and competitive advantage • Project manage existing CERT/CESP schemes and subsequent suites of CERT/CESP products and ongoing enhancements • Supervise the close down of completed CERT/CESP schemes and the banking of energy savings with Ofgem against EDF Energy’s CERT/CESP targets • Implement learnings from analysis to continually improve scheme efficiency and customer experience • Work with the Energy Efficiency Planning & Reporting Team to identify operational risks and opportunities, highlighting them to the Energy Efficiency Delivery and Commercial Manager
